Shipping policy
*Free shipping from $140 for Adelaide Metro, Melbourne Metro, Sydney Metro.Â
(For orders in Adelaide, we will ship by couriers or by our store’s shipper)
Please ensure delivery address details are entered correctly, once the goods have been dispatched from our warehouse, we are not responsible for incorrect address delivery. Incorrect or insufficient delivery address will incur a re-delivery fee and will only be shipped out again once the item is returned back to us.
Normally all orders will be dispatched same day or the next business day, but with big orders we will try our best to deliver as soon as possible.
Delivery timeframes are an estimate only provided by our courier. We are unable to guarantee any times.
If you have not received delivery within 14 days, please contact our team immediately. We will not replace or refund missing orders reported outside of this period if the tracking indicates that the parcel has been successfully delivered.
If a product is out of stock we will contact you. You will have the option of a full refund and cancellation, store credit or a partial refund with the rest of the order sent out. If we receive no response within a week we will cancel your order and issue a full refund.